- To confirm, update and improve customer records
- Identify and inform you of services that may be of interest
- Analyse and develop a relationship with you
Personal information you supply us with and the information about your use of services will only be used by the group, to tell you by letter, telephone or email about services that may be of interest to you. Your personal information will not be disclosed to any third party.
Cookies are small amounts of information that are sent to and are stored on your computer. They are used by the group to identify you when you visit the site, and to make your use of the site more convenient for you. If you do not wish to have Cookies placed on your computer you can disable Cookies on your Internet browser.
Use of Personal Information
You may need to register to access our parts of our website and where you do not register personal information about you will not be collected by us. If you register for our services, any details you provide may be stored for use on future visits, as we do not want you to give us any information more than once. The details you give us may be combined with information about your use of our website(s) and information from our records in order to provide you with online services you request.
We respect the privacy of personal email accounts and we store your email addresses just as securely as other personal information. We will not send you unwanted email messages or junk mail, and your details will not be passed to any organisation outside the Group for marketing purposes without your explicit permission. However, we may use email in response to enquiries you make about our services or service issues.
Disclosure of information
We take all reasonable care to prevent any unauthorised access to your personal data. We sometimes use other companies to provide some of our services or to provide services to us. To enable them to do this, we may need to let them process your personal information. Our staff and those working for our agents or contractors have a responsibility to keep your information confidential and are only allowed to use it to offer products and services on our behalf.
Right of access to your information
If you want to know exactly what personal information we hold on you, you can obtain it. If it transpires that the information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made.
How we protect your data
Our general Email enquiry forms are not sent via an encrypted channel and for this reason we ask that you do not include confidential information when using them (such as bank account details).
As a result of improvements we make to our services, amendments to laws or regulation or developments in the technology or processes we use, we may change the information we hold about you and/or the way in which or the purposes for which we process such information. Where we require your consent to such change we will notify you of the change. However, unless you inform us otherwise, we will deem your continued use of products and services to which the change relates to constitute your consent to the relevant change.
Please help us
For our general terms and conditions please click here.